FAQ

1. How much is a Membership?

2. How can I buy lessons? 

3. Why are prices in Canadian dollars? ($ CAD)

4. What are payment options?

5. Will isYOURteacher work on a Mac, PC, tablets or smartphone?

6. Can I watch the lessons anytime? 

7. Do I need anything special to watch your videos?

8. How long are your lessons?

9. How long is the download of your lessons?

10. Which language is used for the lessons?

11. I can’t play some lessons that I already bought!

 

     1. How Much is a Membership?

3 memberships are offered:

  • 1 year for 99.99 $ CAD (ninety nine Canadian dollars and ninety nine cents), or
  • 6 months for 49.99 $ CAD (forty nine Canadian dollars and ninety nine cents), or
  • 1 month for 9.99 $ CAD (nine Canadian dollars and ninety nine cents)

Click here to get the exchange rate against your currency.

     2. How can I buy a Membership? 

To purchase a Membership:

  1. Select the membership program you want into the HOME section.
  2. Follow the instructions on the screen of the purchase process.
  3. Choose your payment method (this function is through PAYPAL). If you have a PayPal account, use it to complete the transaction. If you do not have any Paypal account, do not stress, you can:
    a. create one for free by selecting “Create a PayPal account.”
    b . or simply pay with the credit card of your choice. Click on “CREATE A PAYPAL ACCOUNT” and select the credit card of your choice (Visa, Mastercard, American Express, etc …)
    Info: Knowing protection policy purchases with PAYPAL

     3. Why are prices in Canadian dollars? ($ CAD)

isYOURteacher is a Canadian trademark registered in province of Quebec. Prices shown are in Canadian dollars. To know the exchange rate that corresponds to your currency, click here.

     4. What are payment options?

We accept credit card (Visa, Mastercard), as well as payments via PayPal.

     5. Will isYOURteacher work on a Mac, PC, tablets or smartphone?

Lessons are in streaming mode, therefore, isYOURteacher is compatible with any device like Mac, PC, Android tablets, iPads, Smart Phones…

     7. Can I watch the lessons anytime?

Absolutely! You can view any of our lessons any time of the day, any day of the week, 24/7. You can also view any lesson as many times as you want. There are zero restrictions on how many times you are allowed to view any of our lessons.

     8. Do I need anything special to watch the lessons?

In order to enjoy the isYOURteacher learning experience, you will only need a device and an internet connection.

     9. How long are the lessons?

It really depends of the subject and artist/teacher. Some lessons can last twice as long as others. It is important to keep in mind that you are not simply getting a website which offers a random collection of 2 minute clips. Instead, you are gaining access one of the best comprehensive, pedagogical, complete music lessons set. Everything is well arranged and caters to your needs.

     10. How long does it take to stream the lessons?

The amount of time it takes to stream the lesson should be immediate but could vary according to your Internet connection speed. A broadband connection is required and your streaming times may vary. If you want to know your speed specifics, your Internet Service Provider (ISP) can help you determine your download speed, or you can use CNET’s Bandwidth Meter.

     11. Which language is used for the lessons?

Lessons are given in the language of choice of the teacher: in English or French, but will always subtitled in one of the two languages. For example, if a teacher speaks English, the lessons will be subtitled in French and vice versa.

 

© isYOURteacher™ 2020 – Les Productions Xarda inc.